Support

Russian Crosswords – Support

Need help with Russian Crosswords? You're in the right place.

CONTACT

Questions, problems or suggestions? Email me at simply.done.dev@gmail.com. I read every message and usually reply within a few days. If you're reporting a problem, please tell me your iPhone model and iOS version, and describe what happened.

FREQUENTLY ASKED QUESTIONS

Are the crosswords really free?

Yes. All 150 crosswords are free to play. The free version gives you 10 hints a day, so the puzzles are more of a challenge. You can earn extra hints by playing the memory game.

What does the Lifetime Unlock include?

It's a one-time purchase, with no subscription. It gives you unlimited hints and checks, "Show this word", "Show the whole crossword", and PDF export of crosswords.

How do I restore my purchase?

Open any crossword, tap a locked feature to open the unlock screen, and tap "Restore purchase". Make sure you're signed in to the same Apple ID you bought it with. If you switch to a new iPhone, use Restore purchase there.

My purchase isn't showing up.

First try Restore purchase. If that doesn't work, restart the app and check your internet connection. If it's still missing, email me with the date of the purchase and your Apple receipt.

How do I get a refund?

Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in, and choose the purchase.

How do I hear the pronunciation?

Turn on pronunciation using the speaker button at the top left of the home screen. Then tap the play buttons next to words. It's off by default, and your iPhone must have a Russian voice available. You can add one in Settings > Accessibility > Spoken Content > Voices.

How do I print a crossword?

Open a crossword and tap "PDF" in the top bar. This feature is part of the Lifetime Unlock.

What is the memory game?

After you solve a crossword, you can try to refill the grid from memory without clues. Finish quickly on your first attempt to earn bonus hints.

Does the app collect my data?

No. The app doesn't collect, store or share any personal data.

Thank you for learning with Russian Crosswords!